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Privacy Policy


Last Updated: May 2026


Privacy Policy


Kooistra Global (ABN 56 381 767 020) (“we”, “us”, “our”, “Kooistra”) values and respects your privacy. We are committed to protecting your personal data and complying with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).

This Privacy Policy describes how we collect, hold, use, and disclose your personal information across our multi-disciplinary divisions, including our business advisory, mindset coaching, and finance introduction/referral frameworks.

1. The Personal Information We Collect

The types of personal information we collect depend on the nature of your interaction with the House of Kooistra. This information may include:

  • Identity & Contact Details: Your full name, email address, telephone numbers, and mailing or physical address.

  • Business & Financial Information: Business structures, asset portfolios, financial statements, funding goals, and details relevant to capital requirements.

  • Coaching & Mindset Information: Personal development goals, lifestyle details, and strategic objectives volunteered during coaching consultation sessions.

  • Technical Data: IP addresses, browser types, and cookies collected automatically when you visit our website, kooistraglobal.com.

2. How We Collect Your Personal Information

Where reasonable and practicable, we collect personal information directly from you when you:

  • Complete inquiry or submission forms on our website.

  • Interact with us via telephone, email, virtual consultations, or in-person meetings.

  • Subscribe to our strategic newsletters or publications.

Third-Party Collection: In specific instances related to our financial referral activities, we may receive information about you from third parties (such as your authorized financial representatives or our licensed credit partners). If this occurs, we will take reasonable steps to ensure you are aware of the information provided.

3. Purpose of Collection, Use, and Disclosure

We collect, hold, use, and disclose your personal information for primary purposes directly connected to our operational activities, including to:

  • Provide you with information, consulting, or coaching services that you request.

  • Facilitate strategic introductions and referrals to licensed Australian Credit Representatives and commercial finance providers (such as our commercial funding partners).

  • Administer, personalize, and optimize your user experience on our digital platform.

  • Comply with our legal and regulatory obligations under Australian credit legislation and consumer law.

4. Absolute Protection of Your Data (Third Parties)

We enforce a strict data-privacy policy. Your personal information is never sold, rented, or distributed to third-party marketing entities. We only disclose your information to third parties in accordance with this Policy where you would reasonably expect us to do so to fulfill our services. This includes sharing your data with:

  • Licensed Credit Hosts / Financial Partners: To facilitate the assessment and processing of your requested commercial funding options.

  • Professional Infrastructure Providers: Trusted third parties who assist us in operating our website, managing our database, or conducting our business (e.g., cloud storage and secure data platforms), provided they agree to keep this information confidential.

  • Law Enforcement: Where required or authorised by Australian law.

5. Cross-Border Data Storage

Your personal information is stored securely in electronic systems utilizing standard cloud infrastructure. Some of our third-party digital infrastructure providers (such as data servers or web hosting engines) may be located outside of Australia. We take all reasonable steps to ensure that any overseas data custodians protect your information in a manner consistent with the Australian Privacy Principles.

6. Data Security and Retention

We take all reasonable technical and operational steps to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure.

When your personal information is no longer required for the purpose for which it was obtained, we will take secure steps to permanently destroy or de-identify it. However, information relevant to official business advisory files and credit referral tracking will be retained in secure archives for a minimum of seven (7) years to satisfy standard Australian compliance and corporate record-keeping requirements.

7. Accessing and Correcting Your Information

You have a right to access the personal information we hold about you and to request corrections if the data is inaccurate, incomplete, or out of date.

If you wish to access or correct your personal data, please contact our Principal via email at contact@kooistraglobal.com. To safeguard your privacy, we will require adequate identity verification before granting access or making modifications to record archives.

8. Questions and Complaints

If you have any questions about this Privacy Policy, or if you wish to lodge an official complaint regarding a suspected breach of your privacy or the Australian Privacy Principles, please contact us directly at contact@kooistraglobal.com.

We take all privacy inquiries seriously and will investigate and respond to your complaint in writing within thirty (30) days. If you remain unsatisfied with our response, you have the right to escalate your complaint to the Office of the Australian Information Commissioner (OAIC) via their portal at www.oaic.gov.au.